Contact Us

Get in Touch

Have a question about our products? Need help with your order? We're here to assist you.

Visit Us

123 Luxury Lane
New York, NY 10001

Call Us

+1 (555) 123-4567
Mon-Fri: 9am - 6pm EST

Email Us

support@homchangoose.com
info@homchangoose.com

Live Chat

Chat with our team
Mon-Fri: 9am - 8pm EST

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Frequently Asked Questions

Quick answers to common questions

What are your shipping options?

We offer free standard shipping on orders over $99. Express shipping is available for an additional fee. Most orders ship within 1-2 business days.

What is your return policy?

We offer a 30-day satisfaction guarantee. If you're not completely satisfied, return the product in its original condition for a full refund.

Are your products hypoallergenic?

Yes, all our down and feather products are specially processed to be hypoallergenic and dust-mite resistant. They're certified safe for people with allergies.

How do I care for my down comforter?

We recommend using a duvet cover to protect your comforter. Spot clean when possible or dry clean annually. Never machine wash down comforters as this can damage the fill.